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 Hawthorn Medical Opened the Doors to Improved Care
Hawthorn Medical worked with Summit/Smith Healthcare Facilities in Waukesha, Wisconsin to design the building. The building's design contributes to operational efficiency for providers and staff, but more importantly, all areas, from parking to exam rooms are patient-friendly.
From registration to check out, a patient's entire visit is streamlined. All physicians and patient services are located on the two upper levels of the building. Patients enter the building on the first level into a beautiful sky lit lobby. A staff member, located at the Information Desk near the main entrance, helps direct patients and answer questions.
After registering at a central registration area, patients are directed to a particular section of the large, comfortable waiting area. Patients are brought to their physicians' separate section by a staff member. After their visit, patients check out with the medical secretary located within that section.
If blood work is needed, it can be done in the Laboratory located on the first level. The Diagnostic Imaging Center is also located on the first level.
Administrative services such as the Business Office, Human Resources, Information Technology, Medical Management and Medical Records are located on the lower level. For patients needing copies of their medical records or diagnostic imaging films, the Medical Records department is easily accessed by elevator.
Exceptional enhancements in health care delivery were made when Hawthorn Medical implemented an electronic medical record system as part of the move to this facility. Electronic medical records are computer-based, graphical representations of a patient's medical record.
Being able to access a patient's medical record from anywhere in the building and at other Hawthorn Medical sites is effortless with the use of the software product, Longitudinal Medical Record (LMR). A patient's medical history, information about tests, and notes from previous visits with any physician within Hawthorn Medical and its affiliated organizations is contained in the LMR. Each patient exam room is equipped with a computer so that information is available to the clinical staff involved in a patient's care.
May 2006 | Cabinets, work stations, carpet, doors and ceiling tiles are being installed on all three levels. Drywall has been completed in the Endoscopy Center and is ready for painting. Furniture for the waiting areas has been delivered. Electricity has been connected and the motion-sensor lights are working in most areas. Outside, curbing is being installed in the parking lot and trees are ready for planting.
April 2006 | Most of the work done this month has been concentrated on the lower level to prepare for the move of administrative and support services. The IT Department area, which will be the first to move, is nearly complete. All doors, cabinets and shelving that will be installed throughout the building have been delivered. Flooring, ceiling grids, counters for nurses' stations and restroom fixtures are being installed while painting and wallpapering continue.
March 2006 | Most of the windows throughout the building have been installed. Painting is being done on the lower and first levels. Flooring is being installed in the exam rooms on the first floor. Concrete was poured for the front staircase. The main computer server will be moved from its current location to the new computer room within the next two weeks.
February 2006 | All of the walls are up on the first floor and painting has begun. Windows are still being installed on all levels. On the lower level, the remainder of the floor has been poured and framing is nearly complete.
January 2006 | The floor on the lower level has been poured and framing is being done here as well as on the second floor. On the first floor, framing is nearly complete and in some areas drywall is going up. Construction will move quickly now and in the next three weeks, the first coat of paint is expected to be done.
December 2005 | Brick on the outside of the building is nearly done with only one small area left to complete. Windows will be installed shortly. Electrical wiring and duct work is being done inside. Grading and paving of the parking lot continues.
November 2005 | Framing of the front entrance is complete. Once inside, patients will be able to see three skylights. Two elevators will be located near the registration area. Bricks on the back side of the building are now complete and the lower level is being prepared so that the concrete floor can be poured.
October 2005 | Work is progressing on the front entrance to the building and brick is being applied to the exterior walls.
September 2005 | The walls are starting to go up.
August 2005 | Steelwork is nearly complete and the preparation needed to pour the concrete floors has begun.
July 2005 | Steelwork is now being erected. Work on the building's foundation and lower level walls continues while construction of the first stairwell begins.
June 2005 | Work on the building's foundation begins, and access road and construction site are cleared.
May 2005 | Site of the new facility.
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